The Excellence Factor

Report Card

Measured Performance. Real Impact. Trusted Leadership

Connection, Communication & Customer Service

Overall: B
  • People over process:
    A

    Increased trust and confidence in leadership through routine and transparent forums.

  • Technology expansion:
    B

    Technology investments that strengthen regional infrastructure and meet member needs.

  • Nurture the sisterhood:
    B

    Implemented strategic vision to improve chapter performance and cohesion via customized, hands-on training.

Excellence Over Status Quo

Overall: B
  • Owning notable:
    A

    Increased recognition and credibility of the “Notable” brand among members and stakeholders.

  • Generational interdependence:
    A

    Platforms that showcase contributions of all members, increasing visibility and recognition.

  • Talent management:
    C

    Greater diversity in leadership pipelines and continued development of internal networks and mentorship connections supporting growth.

Operational Integrity

Overall: A
  • Culture of accountability:
    A

    Organizational shift from reactive issue resolution to proactive planning and prevention.

  • Fiscal responsibility:
    B

    Improved fiscal discipline and alignment between strategy, budgeting, and spending.

  • Global conferencing:
    A

    Higher member engagement and satisfaction through redesigned conferences and training; as well as global offerings.