C.E.O. Elements of Excellence

CEO - defined as the executive with the chief decision-making authority in an organization or business. An element of the Excellence Factor essential to serving as the next NER Syntaktes (CEO).

Connection, Communication & Customer Service

  • Improve customer service to the membership and access to leadership. Curate routine communication forums and methods to ensure transparency and timely notification.

  • Improve access to information through a centralized platform. Research technology investments to maximize and support regional structure and membership requirements.

  • Create and sustain a culture of service over self. Improve chapter relations through customized hands-on training. Promote a regional environment focused on collaboration and partnership.

Excellence Over Status Quo

  • Strengthen the “Notable” brand through strategic resourcing, fostering awareness and member inclusivity. Strengthen regional standards and structure through continuous education of the Regions’ “Why.”

  • Identify platforms to elevate the contributions and conversation between generations within the Region to support and fuel organizational growth.

  • Implement strategies to identify, inspire, and motivate the Region’s future leaders. Promote diverse opportunities for pathways to leadership and internal networking resources.

Operational Integrity

  • Institute internal quality assurance measures to meet regional customer service standards. Foster a culture of being proactive, not reactive, in decision-making.

  • Create a financial vision aligned with needed investments. Streamline officer transitions for improved administrative transparency and continuity.

  • Amplify the membership experience through reimagined conferencing, meetings, and workshops. Cultivate the greatest return on investment through membership collaboration and feedback.

My First 90 Days!

“Leaders establish the vision for the future and set the strategy for getting there.” - John P. Kotter

Since launching my campaign, I've shared deeper insight into my vision for the NER every 7th of the month. As campaigning comes to a close in the next few weeks, I recognize the real work begins upon installation, when words must become ACTION!

Sorors, I am ready to WORK and SERVE as an unstoppable advocate for you and the NER. As a proactive leader, I share with you the focus areas within my first 90 days as your next Syntaktes!